FAQs
Q: Do they fit big or small?
A: Generally, our Comfy Slides tend to fit true to size. We recommend ordering your usual shoe size for the best fit and comfort. However, if you're in between sizes, it might be a good idea to go up to the next size for a more relaxed fit. Keep in mind that individual preferences may vary, so it's always a good idea to refer to our sizing chart or customer reviews for additional guidance.
If you are having trouble choosing your size, please email us at support@comfyslides.shop, we will be happy to help you choose the right size.
Q: Do they cure foot pain?
A. Most of our customers who experience foot pain say they help a lot! But, no they do not cure foot pain.
Although, the Comfy Slides do compress with each step and absorb the position of your foot, making it more comfortable than most footwear.
Q: Do these fit wide feet?
A. Yes, the Comfy Slides fit both wide and narrow feet
Q. How long is shipping?
A. All orders are processed / shipped within 2-3 business days. Delivery times range between 7-10 business days.
Q. Where are you guys located?
A. Our operations team, marketing team, and product development teams are based in California, US. Our warehouses are located in the US, CA, & UK.
Q: Can I return the slides if they don't work for me?
A: Yes, we offer a hassle-free return policy. If the comfy slides don't work for you or if you're not satisfied with your purchase, you can definitely initiate a return. Please refer to our return policy on our website for detailed information on the return process, including eligibility, timeframes. Our goal is to ensure your satisfaction and provide a smooth experience with our products.
Q: How do I check the status of my order?
A: You will be emailed your receipt immediately after you placed your order. Once your order has been shipped, you will receive your tracking number. At each step along the way, you can use it to see where your parcel is located by going to our Track Order page.
Q: How can I get in contact with you?
A: Getting in contact with us is easy! You can reach out to our customer support team through the following methods:
Customer Service Phone Number: Call our customer service hotline at 1 424-363-9243. Our representatives are available Mon - Sat: 8am - 5pm PST to assist you with any questions or concerns.
Email: Send us an email at support@comfyslides.shop. We aim to respond to all emails within 2 hours during our business hours.
Contact Form: You can also fill out the contact form on our website with your inquiry, and we'll get back to you as soon as possible.